Frequently Asked Questions

When is the Dunmore office open?

All calls go to our main office in Dunmore. Call anytime Monday through Saturday from 9:00 am to 5:00 pm.

 

What are the access hours?

Anyone who rents a storage unit or parking space with Rhino Storage has 24-hour access to their belongings.

 

How do I pay my storage bill?

Pay your storage bill online right here on our website. We’ve made it easy for you.

 

What types of leases are offered?

We offer simple monthly leases. You’re able to lease a unit or parking space for however long you need.

 

Who has access to my storage unit?

Only tenants have access to their storage units. Enter your code into the keypad at the gate.

 

Do you offer vehicle storage?​

Yes, we offer parking spaces for RVs, cars, boats, trailers and any other vehicle that you need additional space for. The spaces are uncovered but if you purchase a vehicle cover you won’t have to concern yourself with any possible damage from intense weather.

 

Is the facility under video surveillance?​

Each of our facilities is under 24-hour video surveillance. We’re able to see everything taking place on the facility at all times in order to maintain a safe environment for our tenants and their belongings.

 

How do I rent a unit?​

Our rental kiosk is available 24/7 and our website is always up and running. If you’re ready to start storing, find the facility nearest you and select the unit that best fits your storage needs. ​

 

What is covered in Rhino's optional insurance plan?​ 

https://www.rhinostorage.ca/forms/insurance-coverage

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